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 Synergy’s Service Assurance Plan is designed to ensure maximum reliability and needed flexibility through varying levels of support. The efficiencies gained with our Plan reduce maintenance issues and deliver the most favorable conditions in which you can productively use your technology. SA packages are structured for real time, usage based and tiered. Contract types can be based on:
• SMART Service Level Agreement
• Performance
• Term (3 year commitment)
Remote Monitoring Services (RMS) is an optional component of SA and is designed to ensure a high level of system security. RMS delivers 7*24*365 surveillance and assistance to optimize system performance.
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Solutions